Availability: Ships in 2 - 5 business days.
Call us if you need it sooner. 1-888-733-5238
Pickup available at Reflective Jewelry
912 Baca St, Santa Fe, NM 87505 USA
Hours: 10 - 5 MST Mon - Sat
or by appointment
To find gemstones that are both exquisitely beautiful and have transparent, ethical sourcing is difficult. Gemstones are valued based on saturation, hue, depth of tone, cut and inclusions.
Color: Certainly the most important criteria for judging the quality of a gemstone is color purity. Except for the rarest gemstones that demand extraordinary prices, gems will have some minute elements of secondary color.
Tone: Gemstones range from light, medium-light, medium, medium-dark, and dark. Those that are dark or light are generally referred to as “commercial” stones and not that desirable. We personally pick out the best gemstones that represent an excellent value, aiming for those that are in medium, medium-light and medium dark tones.
Saturation: Saturation refers to the degree of color purity. What we look for when choosing a gemstone for you is a “strong” or “vivid” saturation of desired colors, with a minimum of grays and browns.
Enhancements: Many colored gemstones, including sapphires and rubies, are generally heat treated to enhance hue and color. This type of enhancement is permanent and requires no additional care. - Our Sri Lankan sapphires are enhanced.
- Our Sapphires from Malawi are not enhanced and completely natural.
- Our Emeralds from Africa are not enhanced and completely natural.
- Our Rubies from Rubyfair are not enhanced and completely natural.
- Our Rubies from Nyala are not enhanced and completely natural.
- Our Zambian Aquamarines are not enhanced and completely natural.
- Our Mandarin Garnets from Zambia are not enhanced and completely natural.
- Our Zultanite from Turkey are not enhanced and completely natural.
Cut: Gemstones are not cut with the same specifications as diamonds. “Ideal” cuts do not exist. Instead, gemstones are cut to reveal their optimum even color and the fewest possible inclusions. Natural gemstones, except for those which demand exorbitant prices, have slight to moderate inclusions.
Size: Since there is no “ideal” cut in gemstones, it is not always possible to judge a gemstone’s visual size by its caret weight. We give you the diameter of the gem from the top down, as if you were seeing it in one of our pieces.
Clarity: Gemstones generally have some inclusions, as part of their natural make up. Gemstones that are completely flawless demand extraordinary prices. We choose to sell gemstones with only a minimum number of inclusions, representing the best possible value.
Ethical Sourcing: The critical issue is traceability, from the mine, though the polishing, to our shop. We have three different scenarios that qualify, from our view, as ethical sourcing. 1. Companies that adhere to fair trade standards, transparently publishing their policies. 2. Small scale mining cooperatives that mine and cut their own gemstones 3. Individuals that finance the hand mining of community groups, paying premium prices and monitoring the polishing.
We are an award winning designer jewelry company located in Santa Fe, New Mexico, established in 1995. We literally have tens of thousands of satisfied customers and the very best possible rating of A+ from the Better Business Bureau. We fully stand behind what we produce. Jewelry on our website can be returned for a full refund within 30 days, with a few exceptions.
Custom orders, which include rings below size 5 or above size 12, and bracelets below 7 inches and above 8 inches, or individual modifications on what we normally produce, cannot be returned.
Please package the item carefully and insure the shipment for the price of the item, as we cannot be responsible for items lost or damaged during return shipping. We recommend shipping UPS, FEDEX or for very high value packages, insured US Mail.
Refunds: Upon return, your credit card will be credited or we will cut you a check within five business days.
We offer Free Shipping for any order over $60.00 for delivery within the Continental US. Packages valued between $60 and $500 are shipped through the post office and not insured. Packages valued over $200 are tracked by the post office. Packages over $500 are shipped though FEDEX, either ground or three day; and are tracked and insured.
We do not assume responsibility for lost or stolen packages valued under $500 unless you choose to ship FEDEX and pay for shipping yourself. That said, we have shipped thousands of packages USPS and the odds of a package getting lost are about one in a thousand.
You can choose insured and tracked shipping or express shipping for any purchase by paying for FEDEX.
Here are the details of how we ship:
For Orders $60 to $199 in the US: We ship first class in a padded envelope. The expected arrival time is two to four days. There is no insurance and no tracking.
For Orders $200 to $500 in the US: These orders are shipped free in a priority mail box, with tracking via the USPS. The expected delivery time is two to three days. There is no insurance on these packages.
For Orders over $500: We ship FEDEX, ground or three day.
With any order, you can opt to ship FEDEX express. Rates are calculated by our shopping cart when you check out.
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