Availability: Ships in 2 - 5 business days.
Call us if you need it sooner. 1-888-733-5238
Pickup available at Reflective Jewelry
912 Baca St, Santa Fe, NM 87505 USA
Hours: 10 - 5 MST Mon - Sat
or by appointment
To find gemstones that are both exquisitely beautiful and have transparent, ethical sourcing is difficult. Gemstones are valued based on saturation, hue, depth of tone, cut and inclusions.
Color: Certainly the most important criteria for judging the quality of a gemstone is color purity. Except for the rarest gemstones that demand extraordinary prices, gems will have some minute elements of secondary color.
Tone: Gemstones range from light, medium-light, medium, medium-dark, and dark. Those that are dark or light are generally referred to as “commercial” stones and not that desirable. We personally pick out the best gemstones that represent an excellent value, aiming for those that are in medium, medium-light and medium dark tones.
Saturation: Saturation refers to the degree of color purity. What we look for when choosing a gemstone for you is a “strong” or “vivid” saturation of desired colors, with a minimum of grays and browns.
Enhancements: Many colored gemstones, including sapphires and rubies, are generally heat treated to enhance hue and color. This type of enhancement is permanent and requires no additional care. - Our Sri Lankan sapphires are enhanced.
- Our Sapphires from Malawi are not enhanced and completely natural.
- Our Emeralds from Africa are not enhanced and completely natural.
- Our Rubies from Rubyfair are not enhanced and completely natural.
- Our Rubies from Nyala are not enhanced and completely natural.
- Our Zambian Aquamarines are not enhanced and completely natural.
- Our Mandarin Garnets from Zambia are not enhanced and completely natural.
- Our Zultanite from Turkey are not enhanced and completely natural.
Cut: Gemstones are not cut with the same specifications as diamonds. “Ideal” cuts do not exist. Instead, gemstones are cut to reveal their optimum even color and the fewest possible inclusions. Natural gemstones, except for those which demand exorbitant prices, have slight to moderate inclusions.
Size: Since there is no “ideal” cut in gemstones, it is not always possible to judge a gemstone’s visual size by its caret weight. We give you the diameter of the gem from the top down, as if you were seeing it in one of our pieces.
Clarity: Gemstones generally have some inclusions, as part of their natural make up. Gemstones that are completely flawless demand extraordinary prices. We choose to sell gemstones with only a minimum number of inclusions, representing the best possible value.
Ethical Sourcing: The critical issue is traceability, from the mine, though the polishing, to our shop. We have three different scenarios that qualify, from our view, as ethical sourcing. 1. Companies that adhere to fair trade standards, transparently publishing their policies. 2. Small scale mining cooperatives that mine and cut their own gemstones 3. Individuals that finance the hand mining of community groups, paying premium prices and monitoring the polishing.
We are an award winning designer jewelry company located in Santa Fe, New Mexico, established in 1995. We literally have tens of thousands of satisfied customers and the very best possible rating of A+ from the Better Business Bureau. We fully stand behind what we produce. Jewelry on our website can be returned for a full refund within 30 days, with a few exceptions.
Custom orders, which include rings below size 5 or above size 12, and bracelets below 7 inches and above 8 inches, or individual modifications on what we normally produce, cannot be returned.
Please package the item carefully and insure the shipment for the price of the item, as we cannot be responsible for items lost or damaged during return shipping. We recommend shipping UPS, FEDEX or for very high value packages, insured US Mail.
Refunds: Upon return, your credit card will be credited or we will cut you a check within five business days.
We offer Free Shipping for any order over $60.00 for delivery within the Continental US. Packages valued between $60 and $500 are shipped through the post office and not insured. Packages valued over $200 are tracked by the post office. Packages over $500 are shipped though FEDEX, either ground or three day; and are tracked and insured.
We do not assume responsibility for lost or stolen packages valued under $500 unless you choose to ship FEDEX and pay for shipping yourself. That said, we have shipped thousands of packages USPS and the odds of a package getting lost are about one in a thousand.
You can choose insured and tracked shipping or express shipping for any purchase by paying for FEDEX.
Here are the details of how we ship:
For Orders $60 to $199 in the US: We ship first class in a padded envelope. The expected arrival time is two to four days. There is no insurance and no tracking.
For Orders $200 to $500 in the US: These orders are shipped free in a priority mail box, with tracking via the USPS. The expected delivery time is two to three days. There is no insurance on these packages.
For Orders over $500: We ship FEDEX, ground or three day.
With any order, you can opt to ship FEDEX express. Rates are calculated by our shopping cart when you check out.
--C. Schane, La Grange, GA
Hi, I got my Lotus earrings today; they are so pretty. I just love your jewelry! I get compliments almost every time I wear your earrings – I have 4 pair now. My sister and I gave each other your earrings for Christmas – we thought that was funny (we both have good taste). I’ve also been enjoying your new newsletter. Thanks for beautiful things.
--P. Swanson-Harrell, Coarse Gold, CA
I recently had successful surgeries and received my ring, pendant and earrings the day before I left. I felt so lucky that you processed my order so fast. Thank you so much, and I love everything! Thank you!
--A. Green, Dallas
I just wanted to thank Reflective Images for the lovely pendants I purchased. I received my Dawn pendant with blue moonstone, and Shadow Box pendant a few days ago. I’ve worn each pendant once, and have already received several compliments. Everyone who helped me was a pleasure to deal with, and I really appreciate the extra effort you made to meet my request for blue moonstone. I look forward to purchasing more pieces in the future, and hope to visit your showroom again soon.
--H. Heckman-McKenna, Webster
I just wanted to send you a quick thank you for how wonderfully you handled my repair. I’m thrilled to have my bracelet back, and it looks beautiful. I very much appreciate the extra effort in cleaning it up and in your professionalism in handling the issue. I will most certainly continue shopping at Reflective Imagery, and I will be telling my friends and family about my wonderful experience.
--C. Balzer, St. Paul
I recently ordered a borderless Flores ring with a 2.5 mm blue Zircon set into it – and I absolutely love it! Thanks to whomever forged it…and to Helen for the beautiful design. I will definitely be recommending your company to others.
--A. Godwin
Just to let you know we have received the bracelet, it is great and we’re very happy with it. Thank you for your excellent service!
--M. Heist
I am usually pretty cautious & hesitate when ordering anything “online”, so to have something this special to us be as easy as it was to order and then have it delivered pretty much “on the estimated due date”, well, you have a return customer in us. There are so many companies out there who don’t take care of their customers or present their products with such presentation and class, that I find it very satisfying that your company honors “the old way” of doing business. Keith saw the rings last night and his first words were “WOW! Their so much more awesome in person than what we saw online
--P. Umstead
Oh wow, you really did it this time! I had no idea you were working with my husband on the bracelet, necklace, and earrings – they are all fabulous. Your designs are timeless, I will enjoy them for many years, thank you so much for helping Santa surprise me!
--M. B. Bissig
Have ordered several things and have gotten nice comments on each piece when I wear it. Truly love my portal bracelet – first purchase and the quality is outstanding. I wear it every day.
--J. Daniels
I love the unique designs, that they are made from recycled metals and conflict free gems. I wear at least three or four pieces a day (earrings, bracelets, necklace) and always gets compliments on the beauty and uniqueness of them. Plus, they go nicely with my celtic tattoos
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